Support

Need help with user.ply? We're here to help with payments, licenses, cancellations, refunds, and general product questions.

Contact

Email: support@userply.pro

Please include your purchase email and, if applicable, your license key so we can find your account quickly.

Common topics

Refunds & cancellations: See our Refund Policy.

Managing your subscription: Cancel anytime by replying to your Stripe receipt or emailing support.

License activation: Paste the license key starting with userply_live_ into the extension's settings.